5 Essential Questions to ask your Moving Company

moving-boxes-on-front-lawn

Moving can be a hectic time, and lots of important things can be lost in the woodwork. In this blog entry, the residential moving and commercial moving service experts here at Noah’s Ark Moving and Storage will explain 5 essential questions everyone needs to ask their moving team.

Who’s the Primary Contact Point?

Make sure that you have the contact info for the main customer service person so that you can check in with them during the move and/or let them know if there’s any changes. You should also try to get the driver’s phone number in the event that you want to contact them regarding any deliveries or loading changes. Make sure to also get the number of a point of contact that you can speak to after hours.

 

Are there other charges beyond the estimate?

Make sure to ask for an itemized estimate of all charges. Make sure to ask if any other potential chargers are included in this estimate.

 

Delivery Timing

Make sure to ask for a round time for when your items will arrive. Ask for a delivery window during the process of loading up your items, and then ask for a more exact delivery date or time once all items are loaded up.

 

Ask if there’s any non-shippable items.

Ask if there’s any items that cannot go on the moving truck. These usually are items that are flammable or explosive. We also recommend directly transporting items like cash, art, jewelry, or other electronics yourself in your own vehicle.

 

Ask about COVID-19 Precautions

Ask if your moving company is implementing COVID-19 safety precautions. Ask them if they are washing hands, wearing masks, and properly social distancing – and ensure that the entire moving crew does so during the entirety of your moving service.

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5 Essential Questions to ask your Moving Company

moving-boxes-on-front-lawn

Moving can be a hectic time, and lots of important things can be lost in the woodwork. In this blog entry, the residential moving and commercial moving service experts here at Noah’s Ark Moving and Storage will explain 5 essential questions everyone needs to ask their moving team.

Who’s the Primary Contact Point?

Make sure that you have the contact info for the main customer service person so that you can check in with them during the move and/or let them know if there’s any changes. You should also try to get the driver’s phone number in the event that you want to contact them regarding any deliveries or loading changes. Make sure to also get the number of a point of contact that you can speak to after hours.

 

Are there other charges beyond the estimate?

Make sure to ask for an itemized estimate of all charges. Make sure to ask if any other potential chargers are included in this estimate.

 

Delivery Timing

Make sure to ask for a round time for when your items will arrive. Ask for a delivery window during the process of loading up your items, and then ask for a more exact delivery date or time once all items are loaded up.

 

Ask if there’s any non-shippable items.

Ask if there’s any items that cannot go on the moving truck. These usually are items that are flammable or explosive. We also recommend directly transporting items like cash, art, jewelry, or other electronics yourself in your own vehicle.

 

Ask about COVID-19 Precautions

Ask if your moving company is implementing COVID-19 safety precautions. Ask them if they are washing hands, wearing masks, and properly social distancing – and ensure that the entire moving crew does so during the entirety of your moving service.

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"The excellent team you sent out on Wednesday. They were efficient, careful, and accommodating. Miguel was an absolute pleasure to work with, and his skilled team made the move incredibly pleasant and simple. Everyone was honest and helpful and I will most certainly be using you for any future move..." - Elena, CT